PRIVACY POLICY
Last Updated: October 2026
Aventurine Crystals respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing products or booking consultation services.
1. INFORMATION WE COLLECT
We may collect information that you provide when you:
• Create or use an account, where applicable.
• Place an order.
• Make a payment.
• Request an exchange or customer support.
• Book a consultation.
• Contact us through WhatsApp or other available communication channels.
• Subscribe to website communications.
This information may include your name, phone number, email address, delivery address, billing details, order details and information necessary to provide consultation services.
2. HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and fulfil your orders.
• Process payments and confirm transactions.
• Arrange delivery of products.
• Process exchange requests.
• Provide customer support.
• Manage consultation bookings and appointments.
• Communicate with you about your orders, bookings or enquiries.
• Improve our website, products and services.
• Meet applicable legal and regulatory requirements.
3. PAYMENT INFORMATION
Payments may be processed through third-party payment providers such as Razorpay or other payment methods made available at checkout.
Aventurine Crystals does not intend to store complete card, UPI or banking credentials on its own website. Payment information is handled by the applicable payment service provider according to its own privacy and security practices.
4. CONSULTATION INFORMATION
If you book an Astrology, Tarot, Numerology or Vastu consultation, we may collect information that you voluntarily provide and that is reasonably required to conduct your session.
Please do not provide information that is unnecessary for your consultation.
5. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to support website functionality, improve user experience, understand website usage and provide relevant website features.
You may be able to manage cookie settings through your browser.
6. SHARING OF INFORMATION
We may share necessary information with trusted service providers when required to operate our business, including payment providers, delivery/courier partners, website service providers and technology providers.
We do not intend to sell your personal information to third parties.
Information may also be disclosed where required by applicable law, legal process or to protect our rights, customers or website.
7. DATA SECURITY
We take reasonable steps to protect personal information from unauthorised access, misuse, loss or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. DATA RETENTION
We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, complete transactions, provide customer support, maintain business records and comply with applicable legal requirements.
9. THIRD-PARTY SERVICES
Our website may contain or use third-party services, including payment, delivery, booking, analytics or other technology services.
These third parties may process information according to their own privacy policies and terms. We encourage customers to review the applicable policies of such services when appropriate.
10. YOUR RESPONSIBILITIES
You are responsible for providing accurate and updated information when placing an order, booking a consultation or contacting us.
Please do not share unnecessary sensitive information through public website forms or social media.
11. CHILDREN'S PRIVACY
Our website is not intentionally designed to collect personal information from children.
If you believe that a child has provided personal information to us unnecessarily, please contact us so that the matter can be reviewed.
12. CHANGES TO THIS PRIVACY POLICY
Aventurine Crystals may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable requirements.
The updated version will be published on this website with the relevant update date.
13. CONTACT US
If you have questions about this Privacy Policy or how your information is handled, please contact Aventurine Crystals.
Aventurine Crystals
Room No. 105, Imperial Shadow, 1st Floor, MP Mill Compound, Tardeo, AC Market, Mumbai, Maharashtra – 400034
WhatsApp: 9833597541
Instagram: @aventurinecrystalls
Website: aventurinecrystalls.com